Shipping & Pick Up
Shipping Policy
Thank you for shopping at Scrapbook Heaven!
Below you will find our shipping policies.
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-Domestic Shipping only at this time (NO International Shipping)
-Free shipping on orders over $200
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Shipment Processing Details:
-Please allow 3-5 business days for your order to be processed. Orders are not shipped on weekends or holidays.
Shipment confirmation & Order tracking
-You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
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Damages
-Contact Scrapbook Heaven with any questions or concerns.
-If you received your order damaged, please contact the shipment carrier to file a claim.
(Please save all packaging materials and damaged goods before filing a claim.)
Pick Up Service
-Pick up available during regular business hours or by appointment at 925 Braden Avenue Chariton, Iowa
Return Policy
All sales are final.
If you received a damaged product, first contact the shipment carrier to file a claim.
If you wish to replace a damaged product, you need to send us the item to be replaced, which must be within 7 days upon receiving your order. After we examine the problem and confirm that your product is in fact damaged, we will perform a replacement. This policy will be on a case by case basis. Customers are responsible for return shipping cost(s).